My insurance agency was very different experience – to make a phone payment you have to go through three separate steps and it took a while. The basic point being that each of these business required that I think about them and that I remember them and that I spend a half hour to pay my bill. Being some one who forgets why he is waiting at hold or wonders off from making payment at just the wrong moment. I find this idea that I need to dedicate so much time to basic bill paying – really over whelming.
I’m having trouble just getting simple stuff done. I don’t need this extra layer of complexity in my life.